
Amber Smock, advocacy director: It empowers people with disabilities to make their own choices including where they live. (Photo by Irish Mae Silvestre)
It’s 11 a.m. and while only a handful of people wait in the bright, airy lobby, the phone rings almost nonstop.
“Hello, this is Pat,” greeted a cheery voice. “How may I direct your call?”
It’s just a regular day for Patricia McMullan, who has worked as a receptionist at Access Living for 17 years.
For a newcomer, it’s hard to understand exactly what goes on at Access Living, located at 115 W. Chicago Ave. An impressive four-story glass and brick structure, its gleaming façade gives little away. But a closer look reveals subtle clues: wide hallways, a mid-block ramp on the sidewalk, a six-foot poster of a paralympian basketball player and a metal engraving of the organization’s name in Braille.
It’s a place that embodies the values that it represents. Continue reading



